How to Set SMTP on Canon Printers with Microsoft 365 Mail Account?

How to properly create a scan job using a Microsoft (Office) 365 account on Canon Printers?

Ahmet Doruk
3 min readNov 28, 2024

First of all, login to the Microsoft 365 Admin panel and create the mail address to be defined to printers or scanners. Then click on it for the properties of the mail address to be used.

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Microsoft 365 Admin Center

Then click on the tab “Mail” setting.

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Microsoft 365 Admin Center > Mail
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Manage email apps

In the “Manage email apps” option, activate the ones you need. Most importantly, the process will not bu successful if the SMTP service does not work. We are done with the Microsoft 365 Admin panel. Now we can move on to the settings on the printer or scanner side.

Canon Mail / TX Settings

We log in as admin from the printer’s web interface

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Model: Canon iR1643i II

After logging in the first thing in the setting is that the printer must be able to access the internet. Three different sections need to be set in the network settings.

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Network Settings

Network Settings > IPv4 Settings

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Customize IPv4 Settings

After configuring the network settings according to your own configuration, you may need to restart the printer once. Later, we enter the “Port Numbers Settings” in the Network Settings and configure it as follows. Those who use special ports should again configure the configuration according to themselves.

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Port Nuber Settings. POP and SMTP TX

After configuring the port settings, we configure the TLS settings as follows.

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TLS Settings

Then go to TX Settings > E-Mail/I-Fax Settings

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TX Settings

We configure the settings as follows.

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Enter your Microsoft 365 credentials

SMTP Server: smtp.office365.com

E-Mail Adress: adress@yourdomain.com

Use TLS for SMTP TX > Verify Certificate

When you test the SMTP connection, if you get a message like the one below, everything is correct, and we can now switch to the address book for adding recipients.

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Connection to the server was successful.

In the address book, in the simplest form you can successfully send the scans to the mail addresses by doing the scans as follows below.

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Step 1: Adress Book
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Step 2: Click on Not Registered
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Step 3: E-Mail > Ok

We confirm by naming the recipient and entering their e-mail address.

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Now you can send scans to email without any problems.

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Ahmet Doruk
Ahmet Doruk

Written by Ahmet Doruk

IT Manager, Consultant, System Admin | Message for freelance works; www.linkedin.com/in/ahmetdoruk/

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